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Syntrio Customer Success Center

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How To Send A General Email from the LMS


This general email could be for announcement purposes, or to those who have not finished courses, etc.

To start:

  • Click on Records|Search and Update Records.  This will bring you to the Search Criteria page:


  • You can choose everyone, and end up with a list.  Or, you can choose different criteria.
  • The attributes or criteria that are important for your organization, will either be displayed on the search criteria, or will be in the dropdown, as you click on ‘Add Filter’, and you can choose to be on screen.
  • Once this is a tab on your search criteria, then you click on that tab, choose from the values, move over to the right using the arrows, and save.
  • NOTE:  One of the best FILTER options here, is to choose NOT SATISFIED
  • Click the box, and this tab will show now on the Modify Search Criteria.
  • Click into that box, move the Training Plan from Left to Right, and Save.
  • Then SEARCH will provide you with the list of users.
  • Once you have the list, then choose from the Actions menu.  Follow this link to learn how.
  • Choose to Send Email, once users have chosen, and then go ahead and send an email.

Overview of Student View

Syntrio Learning Management System Onboarding

How to Access Your Outstanding Assignment to Launch Course

Updating the Front Page Message and Site Customization (Themes, Announcements)

SCORM Courses and Issues

Viewing the evaluations for a course, in the LMS

How to Print Multiple Certificates for a Course

How to Upload Documents to LMS, and then get the URL link to that document

How To Add A Course To The LMS

How To Access And Print A Certificate

How To Send A General Email from the LMS

How to Search and Update Records

Reporting on Classes

How to Edit Course Data – Name, Code, Score, Description

How to manually provide a Completion Record for an online course

How to View or Delete A Training Record, or Training Plan Record for an Individual

Effective Reporting on LMS: Activity and No Activity

What is the best size for the logo for my site?

Direct Link to Course Launch, Upon Login

Adding AICC or SCORM courses

Reporting in LMS E10, an introduction

If emails are within the LMS, in an inbox, are they also sent to my email?

The Emails that are in the preview templates, do not seem to be reflected in the emails we receive. What could be happening?

Checklist before launching the site

LMS E10 Setup List

How can I set and view the different emails that come from the LMS?

What size can the announcements widget work with?

LMS Configuration Options

How can I tell in the LMS, what books or lending library items are checked out?

How do I find the administrator Guide or manual for Syntrio LMS E10?

Visual Design for the LMS E10 System

How to Search the Catalog

How do I find the student manual for E10?

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