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Syntrio Customer Success Center

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How can I set and view the different emails that come from the LMS?


The Syntrio ES 10 LMS, has a variety of different emails that you can edit, in order to control the training and marketing messages to your organization’s users.

How to get to the Email Control Panel:

To get to the Email Control Panel, use this path:

  1. System
  2. System Emails
  3. Message Management

Here, you will see the Message Template page, which shows all of the messages that come from the LMS, grouped by:

  • Ad-Hoc Training
  • General Administration
  • Requests and Approval Process
  • Training Plans
  • Online
  • Media Library
  • Classroom

Each particular column on the Message Template describes the following:

  • The type of message and function.
  • Subject of message
  • Description of message
  • Status – whether the message is on or off
  • A “peak” at the message- to see what the message looks like
  • An ‘edit’ icon, that looks like a pencil.  Clicking on this allows you to customize the message, using the E10 Content Editor.

Overview of Student View

Syntrio Learning Management System Onboarding

How to Access Your Outstanding Assignment to Launch Course

Updating the Front Page Message and Site Customization (Themes, Announcements)

SCORM Courses and Issues

Viewing the evaluations for a course, in the LMS

How to Print Multiple Certificates for a Course

How to Upload Documents to LMS, and then get the URL link to that document

How To Add A Course To The LMS

How To Access And Print A Certificate

How To Send A General Email from the LMS

How to Search and Update Records

Reporting on Classes

How to Edit Course Data – Name, Code, Score, Description

How to manually provide a Completion Record for an online course

How to View or Delete A Training Record, or Training Plan Record for an Individual

Effective Reporting on LMS: Activity and No Activity

What is the best size for the logo for my site?

Direct Link to Course Launch, Upon Login

Adding AICC or SCORM courses

Reporting in LMS E10, an introduction

If emails are within the LMS, in an inbox, are they also sent to my email?

The Emails that are in the preview templates, do not seem to be reflected in the emails we receive. What could be happening?

Checklist before launching the site

LMS E10 Setup List

How can I set and view the different emails that come from the LMS?

What size can the announcements widget work with?

LMS Configuration Options

How can I tell in the LMS, what books or lending library items are checked out?

How do I find the administrator Guide or manual for Syntrio LMS E10?

Visual Design for the LMS E10 System

How to Search the Catalog

How do I find the student manual for E10?

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