Syntrio Customer Success Center
Search our knowledge base and articles, or submit a request.
Submitting a User File In the LMS itself
If you wish to manually submit a user file update – all active users – you can do that, in the LMS itself.
NOTE: You will need Advanced User permissions, in order to do this.
NOTE 2: Make sure the HEADERS are absolutely correct.
NOTE 3: The name of the file should be of three parts, something like:
sitename-student input-10012018.xlsx
- site name – the name of your site
- student input – the type of file.
- 10012018 – monthdayyear – the date you pulled the data for the file.
- xlsx – file extension – can also be txt, csv, mdb.
Adding or Editing a user, including password
Checking the date of the Last Archive for A User
Deleting unused Organization Structures in the LMS
Granting Access to User Groups (or all users)
How can I see what roles are in the LMS? How can I add or edit roles to someone?
How To Add, Edit, or Delete An Organizational Structure
How to Archive and Delete a User
How to create another administrator account for temp assistant?
How to Restore A User to Active Status
Still can’t find an answer?
Submit a Request and we will get back to you.