Syntrio Customer Success Center
Search our knowledge base and articles, or submit a request.
I have assigned a training plan, but the user is not showing as Outstanding?
In this case, look at the conditions of the training plan, and that user’s transcript. The user may have already completed the course or satisfied the conditions of that training plan.
EXAMPLE: You have assigned a training plan for preventing harassment training.
However, that user completed the course, last year.
In this case, you would need a training plan, that would ignore completions from the previous year.
Running the Training Assignments Summary Report
Delete Multiple Training Plans from users incorrectly assigned, or the need has changed
Training Assignment Overview Report
Reporting On Outstanding Training Assignments
Training Plan Path – Start Here for Understanding Training Plans
How To Edit The Title of A Training Plan, Insert Custom Message
How Do I Find those Not Assigned, or Those Not Satisfied, A Training Plan?
How To Change the Training Assignment Due Date?
I have assigned a training plan, but the user is not showing as Outstanding?
Can I Re-Send A Training Plan Assignment Email?
How To Delete A Training Assignment From a Student That is No Longer Needed
Still can’t find an answer?
Submit a Request and we will get back to you.