Syntrio Customer Success Center
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When I launch the Course, the Image Takes Up the Whole Screen
Usually, this issue is caused by the zoom not being 100% in the browser. Resetting to zero and reloading the course window should fix the issue.
1. ctrl + zero key will reset the browser zoom to 100%
2. Sometimes the course window needs to be reloaded/relaunched.
If this doesn’t work, you can adjust the zoom level of the browser by keeping the ctrl key pressed down and hitting the minus key simultaneously two to three times until the Begin button is visible.
Note: By keeping the ctrl key down, hitting plus key zooms in; minus key zooms out; hitting the zero key resets to 100%.
*You can also try using a different browser.
When I launch the course, the image takes up the whole screen
To View Current Custom Content
Is there a path for the hearing disabled?
How long can I leave the course, and the course will still bookmark when I come back to it?
Where Can I View the List of Syntrio Courses?
Troubleshooting Steps for Courseware
What elements are in Syntrio courses?
Do the Syntrio courses bookmark? How does this work?
Using Custom Content in Syntrio Courseware
I can’t seem to move forward in a course. What should I do?
What browsers and operating systems will Syntrio courses work on?
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