0 Items - $0.00
  • No products in the cart.

Syntrio Customer Success Center

Search our knowledge base and articles, or submit a request.

When I launch the Course, the Image Takes Up the Whole Screen


Usually, this issue is caused by the zoom not being 100% in the browser. Resetting to zero and reloading the course window should fix the issue.

1. ctrl + zero key will reset the browser zoom to 100%
2. Sometimes the course window needs to be reloaded/relaunched.
If this doesn’t work, you can adjust the zoom level of the browser by keeping the ctrl key pressed down and hitting the minus key simultaneously two to three times until the Begin button is visible.
Note: By keeping the ctrl key down, hitting plus key zooms in; minus key zooms out; hitting the zero key resets to 100%. 
*You can also try using a different browser.

Still can’t find an answer?

Submit a Request and we will get back to you.

Enter your keyword