Report
2024 State of Ethics Reporting Hotlines
New Trends from Artificial Intelligence to Listening Up Are Setting the Course for a New Speak Up Era
Our latest annual research of 40,000 ethics hotline reports represents 18 and 33% increases over the past two annual report periods. Discover more key trends surrounding:
- AI being on the rise: Artificial intelligence will have a major impact when used as a tool in conjunction with human judgment to analyze hotline data and identify trends.
- Listening matters: Managers are getting better at listening to and responding to employee concerns raised through hotlines, but there is still room for improvement.
- Multi-channel reporting: Employees prefer a variety of reporting options for hotlines, including telephone, website, and email, and preferences vary by industry.
- Beyond compliance: The benefits of hotlines extend far beyond compliance and are now being used for more strategic purposes, such as improving company culture and mitigating risks. beyond compliance and are being utilized for more strategic and aspirational purposes.
- Hotline use increasing: Hotline tips are trending upward across all industries, indicating that employees are feeling more comfortable speaking up about concerns.
Read the full report to learn more.