FEATURES AND BENEFITS

Exclusive Features and Benefits of Comprehensive Ethics Hotline

Customized – Affordable – Secure.
One Day Setup.

Syntrio - Features and Benefits of Comprehensive Ethics Hotlines provided by Syntrio

6,500+ Organizations Trust Syntrio – You Can Too!

Syntrio’s Comprehensive Ethics Hotline Program Works for You

Syntrio offers Syntrio Hotline  Standard and Enterprise platforms. Both employ safe, secure, scalable reporting methods that protect your organization and employees and deliver peace of mind. As you build a Speak Up! Listen Up! culture of compliance. We invite you to join more than 6000+ other customers in trusting Syntrio’s products and people around the globe.

Importantly, at the highest level, we provide both technical and personal security to users and the reports they generate. We offer three levels of reporter anonymity through multiple reporting channels, from phones to website, email, and even fax or postal mail.

Your hotline service can be branded to your company. You’ll enjoy an easy and effective onboarding process. Your employees will know how and when to use the compliance hotline system with our communication tools like our digital suggestion box, and – should you like – we can better train your leaders and managers to handle their employees’ concerns with compassion and care with our Hotline Learning Library.

Trust Syntrio Hotline, Enjoy the Following Features

24-Hour Access

We are ready for calls 24 hours a day, 7 days a week, 365 days a year. Our reporters are available whenever your employees need us.

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Specialized Operators

Our Customer Success Team is professionally trained and accustomed to dealing with caller concerns, stress, and frustration. There is never a need for callers to feel intimidated.

Easy-to-Use Reports

You receive actionable incident reports via email, easy-to-understand monthly summary and ad-hoc reports, and quick access to every detail of each reported incident.

Flexible Contact Options

Our comprehensive service includes web, fax, mail, email, text, and toll-free 1-800 live telephone service, plus an app. Employees can choose from any of our seven contact methods.

Worldwide Access

Our Customer Succes Team is at your service on every continent to meet the needs of companies engaged in operations around the globe; we offer 24/7/365 worldwide access.

Multi-Language Services

Our specialized representatives with our interpreter services are available in English, French, Spanish, and over 140+ languages.

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Quick Implementation

One business day setup requiring minimal customer involvement. Implementation guides, templates, and program materials are available, including posters and wallet cards.

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Trusted Independent Vendor

Research shows that when you offer independent third-party hotline services, your employees feel safer and are more likely to report concerns.

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Report History

All your reports and supporting data are permanently retained and easily retrieved.

Real-Time Information

Receive real-time access to incident reports and easy-to-understand summaries of each incident.

Technology

Using the latest CTI and security technology, we have maintained our position on the leading edge of hotline provisioning services. We offer competitive pricing due to our automated workflow, allowing us to pass those savings on to you.

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Regulatory Compliance

Meet all regulatory compliance reporting obligations and privacy legislation such as Sarbanes-OxleyAct (SOX), General Data Protection Regulation (GDPR), Foreign Corrupt Practices Act (FCPA), UK Bribery Act, and Accessibility for Ontarians with Disabilities Act (AODA).

Data Security and Privacy Protection are a Top Priority

Security is a first-tier priority at Syntrio, as we understand the incredibly sensitive nature of information hosted on our servers. Syntrio HOTLINE has been chosen time and time again by customers with the most stringent security validation protocols, including central banks, healthcare organizations, and governments.

How We Ensure Your Security

Tier 3 Data Centers

Keeping data exclusively on dedicated servers in Tier 3 data centers and cloud providers

Network Intrusion Protection

Providing dedicated real-time network intrusion protection, monitored 24/7

Disaster Recovery

Backing up your data in real-time to a geographically diverse disaster recovery site via a dedicated encrypted link

Unauthorized Access Protection

Having default system and password protocols which guard against unauthorized access

Military-Grade Technology

Incorporating 256-bit military-grade web security and database encryption technology

SSL Certificate

Using an extended validation SSL certificate with 4,096-bit key encryption technology at our servers

Syntrio Hotline – Comprehensive Ethics Hotlines

Available Worldwide –  Wherever Your Employees Live and Work

Locally Compliant

Our employee anonymous reporting hotline program fully integrates and complies with country-specific protocols and laws around the globe.

Ease of Communication

We support 140+ languages and localized web submission forms are included at no additional cost.

Convenience

Employees provide a toll-free number, eliminating long-distance phone charges, as well as localized web submission forms.

Privacy Protection

We adhere to the EU-U.S. Privacy Shield Framework developed by the Department of Commerce with the European Commission.

Customized – Affordable – Secure.
One Day Setup.

Syntrio is a Leader in Compliance Training, Hotline Reporting, and Human Resource Solutions

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